Dr. iur. Alexander Schmid

Bibliography

Beiträge

Der Verfügbarkeits-Service Level bei Cloud- und anderen IT-Outsourcingverhältnissen

In the context of IT outsourcing and cloud relationships, it is customary to agree on performance quality parameters, so-called service levels. These regularly form part of the description of the services to be rendered by the provider. Consequently, service provision in accordance with the service levels at the same time is due fulfillment of the provider’s contractual obligations. One of the…
Dr. iur. Alexander Schmid
SZW-RSDA 4/2019 | S. 385
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