Suchergebnisse für IT-Outsourcing

Kooperationsformen zwischen Banken und Drittanbietern aus vertrags- und datenschutzrechtlicher Perspektive

Open Banking or Open Finance essentially means the exchange of financial data between different financial service providers including third party providers at the request of the customer. From a civil liability and data protection perspective this paper examines the legal relationships between banks, third party providers, platforms and customers on the basis of four possible «model forms of…

Digitale Inhalte und Dienstleistungen

The legal classification of access to digital content and services can have a significant impact on the rights and obligations of the parties. While customers regularly assume a comprehensive right of use and disposal, providers want to retain control over assigned digital copies of goods by means of technical precautions and contractual mechanisms. Based on an analysis of the legal foundations…

Gewährleistung bei vernetzten Geräten

The networking of devices leads to new legal issues. The following article examines how contracts around networked devices are legally classified. In particular, it will be examined whether the classical warranty rights of sales and works contract law are sufficient to adequately protect the needs of individual users.

Der Verfügbarkeits-Service Level bei Cloud- und anderen IT-Outsourcingverhältnissen

In the context of IT outsourcing and cloud relationships, it is customary to agree on performance quality parameters, so-called service levels. These regularly form part of the description of the services to be rendered by the provider. Consequently, service provision in accordance with the service levels at the same time is due fulfillment of the provider’s contractual obligations. One of the…